Privacy Policy

01Information We Collect

When you browse our website, contact us, or reserve a stay, we may collect:

• Your name, email address, telephone number, and contact details.
• Reservation information, including dates, guest count, and requests.
• Billing and payment-related information processed through our booking and payment providers.
• Messages and information you choose to send us.
• Technical information such as IP address, browser details, and cookie data where collected by our website or service providers.

02How We Use Information

We use information to respond to inquiries, process and manage reservations, send booking and arrival information, coordinate requested services, support guests, maintain our website, and meet applicable legal, accounting, and security obligations.

We do not sell your personal information.

03Bookings & Payments

Our website uses Lodgify to support reservations and guest communications. If you make an online payment, the applicable payment processor handles payment details under its own privacy and security practices. We recommend reviewing those providers’ policies.

04When Information Is Shared

We may share information as needed with booking and payment providers, property support providers, and transportation or other service providers you request. We may also disclose information when legally required or to protect legitimate rights and safety.

05Security & Retention

We take reasonable steps to protect information against unauthorized access, misuse, loss, and disclosure. We keep personal information for as long as reasonably needed to manage reservations, provide services, comply with applicable requirements, and resolve disputes. No online transmission or storage system can be guaranteed completely secure.

06Cookies & Website Analytics

Our website and its service providers may use cookies and similar technologies for website functionality, booking features, and performance measurement. You can manage cookies in your browser and through any cookie controls made available on the site. Some features may not function properly if essential cookies are disabled.

07Your Privacy Choices

Depending on applicable law, you may be entitled to request access to, correction of, or deletion of your personal information, or object to certain processing. Contact us to make a request. Some information may need to be retained for legal or legitimate business purposes.

08Third-Party Websites

Our site may link to external booking platforms, social networks, and service providers. Their privacy practices are governed by their own policies, and we encourage you to review them.

09Updates to This Policy

We may revise this policy to reflect changes in our practices, services, or legal requirements. Any updated version will be posted here with a revised “Last updated” date.